FAQs

A general indication is when the filter light flashes. But depending on the environment or the air purity, in a normal domestic situation once every season is adequate. In a commercial situation, once every month.

Please contact us.

It is OK to turn the power off, especially if you are away for long periods. Most units have a low wattage crankcase heater that keeps the compressor warm. If the compressor is cold, damage will occur at startup. If you turn off your air conditioner it must be turned on at least 12 hrs before use.

Ducted systems can be designed so that only parts of the house (zones) can be air conditioned at a time. Check that the zone switch is turned on.

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During winter, most air conditioners defrost when the outdoor temperature is below 6°C. This mist is normal, it is only warm water vapour being expelled.

The following tips will ensure your Daikin air conditioner is both comfortable and economical all year round:

• During hot weather, turn your air conditioner on early rather than working it harder once your home warms up.
• Adjust the louvres on split system air conditioners so they disperse air downwards when heating and upwards when cooling.
• Clean the air filter regularly.
• Check the energy star labels on your air conditioner – the more stars, the more energy efficient.
• If your unit is getting towards 10+ years old, it is certianly worth consdiering a replacement/upgrade for efficiency and new technology that assists with power usage!

When you call our team, we will always ask if the unit is working or if it is presenting lights/fault codes - if your unit is working as normal this will be treated as a service. 

If your system is not working and you would like our team to diagnose and assess repairs, this is treated as a breakdown. 

If your unsure, our team can assist when you reach out to us.